Perception Errors - How Should You Deal With Them? Part 1

Service Business

Each of us perceives reality differently. This is evidenced by the testimonies of accident witnesses - one person will remember the color of the car, and another its make and registration number. Our experiences, knowledge, memories, cultural stereotypes and what we think about at a given moment have an impact on the perception of the world around us. How to deal with perceptual errors that often prevent us from objectively assessing the situation? How to defend yourself against them.

Perception errors and their full catalog

There are many perception errors - it is impossible to fight them all at once. However, it is worth getting acquainted with a few basic factors that unfortunately affect the perception of reality. Knowing what may make it impossible to interpret the incoming information objectively, we are able to effectively prevent perceptual errors. So pay attention to ...

The halo effect, which is the most common misconception

The halo effect is also often called the first impression effect. It consists in forming an opinion about someone on the basis of one feature. Research shows that it is not so easy to resist this perception error. If we see a blonde who cannot handle a computer, the conclusion is one - this woman is stupid. And so we will think about her throughout our relationship.

How to deal with this error? Other characteristics of a person should also be recognized. For example, when assessing an employee, one cannot only pay attention to the fact that he is late and treat him as an unreliable person. Some people aren't very good at organizing their own time, but that doesn't mean they can't get on with their duties. Therefore, it is worth trying to find the advantages of a given person and assess them also in terms of other criteria - personality traits, punctuality, systematicity.

The similarity effect as another perception error

We like those who are similar to us. This is a scientifically proven fact. We evaluate better employees who share the same hobby and have the same character traits. A person who resembles us under a certain one will be liked more by us. For this reason, she can win our sympathy and it is much easier for us to make concessions to her.

How can I fix it? Try to treat all employees fairly. You have the right to like Kowalski from the accounting department more than Nowak from the logistics department, but if you are to promote one of them, use the same selection criteria. Check which one will get a better rating. Don't get carried away by a perception error.

The effect of the favor done - watch out for this perception bias!

If someone does something for us of their own free will, we feel the need to repay them for it. We will be looking for opportunities to compensate. Generating this error is often deliberate. Some manipulators deliberately look for opportunities to do little favors and then demand reciprocity. We don't like being indebted to someone, so try not to succumb to this misperception.

Treat little favors as an expression of sympathy. You don't have to pay back for everything. Just wait quietly for an opportunity to compensate.