Delegating responsibilities in the company

Service Business

The manager is not always able to perform his tasks on his own. Difficulties arise especially when, along with the development of the activity, responsibilities are infinitely multiplied. Then he does not have to try to complete all projects at all costs, because he also has employees who, helping him to fulfill some of his duties, will facilitate his work, and above all - will have a chance to gain new knowledge and skills. The following article will introduce the so-called delegation of duties, i.e. important principles and benefits of delegating tasks.

What is delegation of responsibilities?

Delegation of duties consists in assigning tasks to employees by the manager, with all the necessary powers and responsibilities. However, it is not about entrusting matters that are of little importance or those that the superior does not want to deal with. Delegating should include cyclical activities or those related to large projects. The supervisor must also be actively involved in the implementation process. It is not enough for him to indicate only the tasks, define the time frame for their execution, and then briefly comment on the effects. It is important that he constantly communicates with the posted workers, asks about the progress of work and possible problems, and if they occur, he provides advice and assistance. Thanks to this, people assigned to tasks will not treat them as a thankless duty, but as an opportunity to learn something new. The task itself will be completed within the set time, quantity, quality, and also - due to the active supervision of the manager - accurately and with the use of all available tools.

How to effectively delegate tasks?

In order to achieve the right results of posting - the correct execution of the project within a certain time - it is worth following a few key rules:

1. Preparing the employee for posting in good time.

You should not leave the information about the task to be done until the last minute, because then the timely completion of the project may turn out to be unrealistic. Therefore, as soon as possible, the manager should inform subordinates about new activities.

2. Selecting employees with appropriate competences or the potential to acquire them.

When deciding on the division of duties, the supervisor should select people who are able to perform them, for example, because they already have some knowledge on the subject. You can also select people who, in the manager's opinion, learn quickly and have no problems with acquiring new skills. It is better not to assign workers you are unsure of at any time, as there may be a risk of not completing the project on time.

3. Define exactly what needs to be done and how.

The employee should be familiarized with the principles and stages of the implementation of a given project, as well as clearly define which of them should be dealt with. You also need to provide your help in case of any doubts.

4. Discussing and motivating.

The manager should also have frequent conversations with the person working on the task. The questions should include those related to the employee's additional ideas and the project risks anticipated by him. The dialogue conducted in this way will affect the employee's involvement and contribute to building a partnership relationship between him and the manager.On the other hand, appreciation of the progress of work can be a good element of motivation.

Selection of tasks

In the process of delegating, one should remember about the carefully selected employee's duties. A special issue is paying attention to the fact that the tasks are not too difficult for him. It may have a demotivating effect on the subordinate, and also contribute to the improper performance of the entrusted work.

Contrasting type of tasks - that is, tasks too easy - is also not a good move. In this case, the employee will not be satisfied with the fulfilled duty and, above all, will not acquire new knowledge and skills.

It is best to choose tasks that will be on the upper limit of your subordinate's abilities. In this way, the manager will motivate him to work intensively and will create an opportunity to expand his current knowledge and improve current skills. This will also increase employee satisfaction.

Advantages of posting

Besides the timely completion of the project, delegating responsibilities can provide the company with many other benefits. First of all, the manager will be able to share his knowledge and skills with his subordinates. Thanks to this, they will have a chance to raise their competences and develop. In addition, new challenges will allow the manager to check the skills of employees, and (perhaps) will contribute to the emergence of new ideas and solutions. This will strengthen the manager's relationship with subordinates, as well as their individual feelings, such as satisfaction with the work performed.