Onboarding - is it worth implementing it in your company?
Currently, the labor market is defined as the employee's market. Companies often have problems finding the right candidate for a given position. However, when it is possible to select the only person from the recruitment process who perfectly fits our organization, most companies often forget about a very important thing, which is introducing and implementing a new employee in the company's life. On the first day, a new employee is inundated with a lot of information that he or she as a new person is unable to remember, or is left to himself, because no guardian is appointed who will be responsible for making the employee feel comfortable in the new environment. In this article, we will try to answer the question of what onboarding is and how to properly carry out the process of introducing a new employee, so that the newly hired person would like to stay longer in the company. Is it worth using the onboarding process in your own company?
What is onboarding?
The name onboarding comes from the English language - "on board". When we hire a new employee, he or she comes on board our company. It includes the mission, principles, goals, values, assumptions and, most of all, people - all these things are new to the employee. At the beginning, it is worth noting that onboarding is a process. It is not something that works for a day or two. Usually, it is recommended that it lasts for the entire trial period - 3 months or even up to six months. Its main goal is to support and help the new employee to introduce himself. Onboarding activities are to enable the employee to establish first contacts, get to know the company and expectations towards him. When a person enters a new and unfamiliar environment, it is normal to feel anxious and stressed out. Onboarding is designed to minimize this unpleasant condition or prevent it from appearing.
Does onboarding start already during recruitment?
Yes, onboarding starts during recruitment! Not everyone is aware of how early this is happening. Therefore, it is necessary to ensure that this stage of the relationship with the new employee is carried out correctly. The valuable thing at this point is to give the person we want to hire positive feedback. During such an interview, remember to discuss all organizational issues with the employee, i.e. when he starts work, what documents he should complete and provide, when and where occupational medicine examinations will take place, etc. .
Onboarding - tools that can be used before the employee comes to our company
It usually takes a while for an employee to show up on their first day of work. It is worth making him feel that other people in the company are waiting for his arrival.
It is a nice gesture from the organization towards the new employee. Such a letter in electronic form can make the person coming to the company have a positive attitude and a higher sense of attachment to it.
conversation of the leader with employees in the team
Each new person in the company causes a certain change in it. It is worth mentally preparing the rest of the team members that a new friend or colleague will join them. As a result, the likelihood of a shock or negative reaction among employees will be reduced. Instead, they will look forward to the arrival of a new collaborator. You can present a profile of this person, say what experience they have, what they will do, and who will be their caretaker. The most important thing is for the team to understand that the acceptance of a new person and the time devoted to its implementation will pay off and bear fruit in the future. In addition, it is worth that no team member feels that his position in the company is at risk. The leader should strongly emphasize the importance of mutual cooperation. His activities will prepare the team for a positive reception and work with a new person.
What information should be provided to the new employee in the onboarding process?
It is worth mentioning the necessary information that a new employee should receive during onboarding. The following is a list of essential aspects that should be considered in the process:
presentation of the company's structure,
overview of the company's mission, vision and strategy,
presenting the values of the company and its culture,
providing documents describing the procedures and standards applicable in the company,
job description, responsibilities,
presenting the workplace and providing the necessary tools for it,
training in programs that will be used by the employee,
delegation of tasks and goals,
showing the career path,
conducting health and safety training,
indication of the person who will be the employee's guardian and will guide him through the entire onboarding process,
"Tour" around the company, showing the most important places and introducing employees,
integration with team members.
Remember not to overwhelm your new employee with a pile of information and documents on the first day of work!
Try to plan the implementation process into individual elements so that the new person does not feel overwhelmed by the amount of new information and does not feel internally stressed that he has not remembered everything that was passed on to him. It is useful to create a calendar for the supervisor and people responsible for implementation, as well as for the employee himself and enter the areas in which it will be implemented by people working in the company on individual days.
Remember not to overwhelm the new employee with a pile of information and documents on the first day of work!
Try to plan the implementation process into individual elements so that the new person does not feel overwhelmed by the amount of new information and does not feel internally stressed that he has not remembered everything that was passed on to him. It is useful to create a calendar for the supervisor and people responsible for the implementation, as well as for the employee himself and enter the areas in which it will be implemented by people working in the company on each day. [/ Alert-success]
What is the importance of the new employee's guardian in the onboarding process and what are the features of the new employee?
The caregiver plays a very important role for the new employee. In the onboarding process, he becomes a guide for him who is responsible for the entire process. The task of such a person is to implement it in the company's life, accompany it throughout the entire onboarding period, make the person satisfied with the choice of the place of work and that they do not feel rejected but accepted by their colleagues. A person who is chosen as a guardian should be open to other people, communicative and empathetic. It is important that she has experience in a given position and some work experience in the organization. When choosing an onboarding supervisor, it is worth paying attention to the level of motivation and satisfaction. If the guardian is highly motivated to work, he will transfer his positive energy to the new employee. If he is satisfied with the work in a given position and in a given company, he will not discourage the new employee, but will present the company and its tasks with the best possible perspective.
An important element of onboarding, i.e. feedback
Typically, a new employee is anxious to evaluate his work. Information on how he works, what he should improve, whether the supervisor is satisfied with him is valuable for him. So let's make an appraisal of a new employee. Apart from that, it is recommended to provide feedback after completing the commissioned tasks or projects. Thanks to this, a person learns faster, he can correct his mistakes, he knows what he is doing in the right way.
Research shows that when onboarding is properly carried out, employees stay in the company longer and are more satisfied with their work.
As an employer, it is worth investing time and resources to conduct onboarding in your company.