Information point for entrepreneurs - the most important functions of PIP


The business constitution package includes, inter alia, the Act on the Central Register and Information on Economic Activity and the Information Point for Entrepreneurs regulating the functioning of CEIDG, i.e. the already existing institution dealing with, inter alia, registration of business activities of natural persons and replacing the existing Single Contact Point with the so-called PIP - Information Point for Entrepreneurs (not to be confused with the National Labor Inspectorate).

Purpose of establishing PIP - Information Point for Entrepreneurs

The introduction of changes from April 30 is primarily aimed at streamlining and simplifying the process of registering a business and changing the data entered in the CEIDG. It is assumed that the creation of a new communication channel and integration of all information from administrative bodies in one ICT system will encourage entrepreneurs to use only electronic contact.


As stated in the justification to the draft act, it should be noted that currently only about 3% of entrepreneurs choose to submit applications to CEIDG only electronically, hence the attempt to encourage the use of this form by providing new opportunities.

Stamp duty via the Information Point for Entrepreneurs

The Information Point for the Entrepreneur will be adjusted to make it possible to pay the stamp duty electronically (online payment) for issuing official documents (e.g. certificates).

Applications and certificates of non-arrears through PIP - July 2018

Thanks to the new solution, starting from July 2018, the entrepreneur will be able to electronically submit an application for non-arrears with the Social Insurance Institution and an application for non-arrears in taxes, as well as electronically download the certificates of non-arrears issued in response to the application. This greatly simplifies the current procedure of applying for this type of documents.

How to submit documents via PIP?

Applications and forms will be submitted electronically via the Information Point for the Entrepreneur, hence they will require the signature:

  • accepted in the form of a qualified electronic signature of the entrepreneur,

  • confirmed by the trusted ePUAP profile.

Confirmation of submission of documents to the National Labor Inspectorate

Confirmation of the correct submission of documents at the State Information Point is the so-called UPO, i.e. official confirmation of receipt. Therefore, the date of initiation of the case will be the date of introduction or transfer of the electronic document to the ICT system of the public entity - in relation to the document served to the public entity, it is visible on the DTT.

The period of data storage at the Information Point for the Entrepreneur

The provisions provide for a period of 10 years as the time of storage and processing of documents submitted via PIP (time counted from the date of their submission or entry into the ICT system). It is stipulated that the entrepreneur may agree that this period be extended.

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Tasks performed by the Information Point for Entrepreneurs

For the tasks of the so-called PIP should:

  • ensuring the possibility of completing the procedures and formalities related to:

    • undertaking, performing and terminating economic activity on the territory of the Republic of Poland,

    • recognition of professional qualifications acquired in the Member States of the European Union, with the exception of an adaptation period and taking an aptitude test,

    • providing cross-border services,

    • issuing the European Professional Card;

  • ensuring access to information on the manner of carrying out the procedures and formalities referred to in point 1;

  • fulfilling the obligations of a contact point for administration and a contact point for service providers and recipients of services provided electronically.

What information will the Information Point for Entrepreneurs provide?

The Information Point for the Entrepreneur will inform, among others about:

  • procedures and formalities required for setting up, running or terminating a business;

  • contact details of the authorities conducting cases related to establishing or running a business, indicating the scope of their competences;

  • the legal remedies available in the event of a dispute between an authority and a trader or a consumer, between a trader and a consumer and between traders;

  • rights and obligations of employees and employers;

  • list of types of economic activity requiring a license, permit or entry in the register of regulated activity, along with an indication of the relevant legal acts.

However, it should be borne in mind that PIP will not be an institution providing advice in individual cases, but only a point of general information.